Contact us
Developer: Zhengji Ma
mazhj180@163.com ↗Include your device model, iOS and HALOVIA versions, steps to reproduce, and any error message. Screenshots can help; private photos are not required.
Common questions
Why is the viewfinder blank?
Finish unwrapping the camera and check HALOVIA’s camera permission in iOS Settings. If the viewfinder stays blank, close and reopen the app and check whether another app is using the camera.
How do I view my photos?
Tap OPEN, choose WIND & OPEN, and take out the roll after winding finishes. View it in FILM CASE. You can finish a partially exposed roll; an empty roll does not create an album.
How do I save and share?
Open a roll and photo in FILM CASE. Use SAVE for Photos or SHARE to choose a destination. Choose Electronic, 35MM Film, Negative, or Photo Lab, along with available canvas, date, brand, and caption options. Presentations create copies and leave the original finished image unchanged.
Why can’t I save to Photos?
Check HALOVIA’s add-only Photos permission in iOS Settings and available device storage, then retry. Photos in HALOVIA and the system photo library are stored separately; use SAVE to export an image.
How do I delete a roll?
Touch and hold a roll in FILM CASE, choose Delete Roll, and confirm. This removes the entire roll and its in-app photos. Copies saved to Photos must be removed separately. Export anything you want to keep first.
Do photos sync between devices?
HALOVIA has no account system or app-operated cross-device cloud sync. Export important photos. System backups and iCloud Photos after export depend on your Apple settings. Avoid deleting and reinstalling the app when troubleshooting photos you have not exported.